Tag Archives: payment

eBay to begin processing Payments in-house by 2021

We all know that eBay split with it’s money printing machine (aka PayPal) a few years ago.

It never made sense to me that eBay never integrated it’s own payment processing system like Amazon Pay or AliPay. A simple credit card accepting option offered to all sellers instead of having to be forced to have to use only PayPal.

Well, today eBay announced a partnership with Adyen, A payment platform that I’ve never heard of. Honestly they should have just partnered with Stripe because it’s simply AWESOME.

Anyways, the integration will start (for a select few) in the second half of 2018, to be fully integrated by the time the PayPal partnership (aka the monopoly) ends in 2021.

Although I think that eBay needs serious and immediate internal re-construction. And this news is way too late (and will take long to actually work), I’m going to stay with a positive tone since this is post because it’s actually good news.

Here is copy the email announcement:

Dear eBay Seller,

 

eBay is happy to announce plans to further improve the customer experience by intermediating payments on our Marketplace platform. In doing so, eBay will manage the payments flow, simplifying the end-to-end experience for both buyers and sellers. We have signed an agreement with Adyen, a leading global payments processor, to become our primary payments processing partner. PayPal, a long-time eBay partner, will be a payments option at checkout for eBay buyers.

 

You do not need to take any action at this time. The transition to full payments intermediation will be a multi-year journey.

 

Over the past three years, eBay has transformed its business to drive the best choice, most relevance and most powerful selling platform. Building out our payments capabilities is the next step in that strategy.

 

Payments intermediation will bring significant benefits for eBay sellers. You can expect a simplified pricing structure, more predictable access to funds, and most sellers can expect their costs of payments processing to be reduced. We’re also working on ways to provide sellers a central place to track and manage their business, which can soon include payments information.

 

By offering buyers more choice in how they pay and expanding payment options into more geographies, eBay believes sellers will be able to reach more buyers and improve conversion.

 

The transition to full payments intermediation will be a multi-year journey. eBay will begin intermediation on a small scale in North America starting in the second half of 2018, expanding in 2019 under the terms of the Operating Agreement with PayPal. In 2021, we expect to have transitioned a majority of Marketplace customers to the new payments experience.

 

Again, you do not need to take any action at this time. As eBay gets closer to the initial phase of its intermediation efforts, we will share more details about this process and next steps for sellers. In the meantime, please read the eBay Inc announcement for further information. For any immediate questions or to share feedback, please email paymentsinfo@ebay.com.

 

We’re looking forward to what’s next, and to getting there with you.

 

As always, thank you for selling on eBay.

 

Bob Kupbens

Laura Chambers

VP, B2C Selling

VP, C2C Selling

 

Bad Will Happen, What Are Your Going To Do?

breathe

Just Breathe.

The reason to get beta testers is to make sure everything is working, not perfectly, but as close to perfect as possible.

My eBay course beta testers were in love with the user interface, the membership portal worked great, however, 3 of the 5 payments did not go through, not only it’s technical issues with the payment gateway, it was also a matter of approval, that payment gateway customer service gave me hell and wasted 2 hours of my time on the phone with them. They said it would be a couple of days to resolve then this may happen again!

I hung up the phone, and just took a long breath.

I then decided to use another payment gateway, it will take 4 to 6 days to setup from beginning to end. This is why I am pushing the launch another 2 weeks, the new official launch date is November 10th.

I am OK with that, I made my peace with it, I learned a while ago that bad things will happen in business, no matter how perfect it is, you just have to breathe and pause for a second, and find a workaround or a solution for it. Everything is going to be fine.